Customer Reviews:
Showing reviews 1-5 of 85
 Awesome printer, but set up was not fast... August 25, 2010
Adam Kowal (Boston, MA)
3 out of 3 found this review helpful
First thing first - our new ability to print to one printer wirelessly from any location in the house is worth its weight in gold. This makes my family very happy. Second - this thing is so feature rich for the price I highly reccomend that anyone with an older printer just take the leap and upgrade.
However, setup was not simple as the web site video suggested. I bet it installed perfectly for some people, but in my case the printer "could not be found" on my network by any of my computers. Eventually I figured out how to force it, but in total I spent about 6 hours trouble shooting to get at the root of the problem.
A little nit pick is all the bloatware software it installed. I know I could have picked what I did and didn't want, but I wasn't sure what was required and what wasn't to make it work...
 Great printer, but guzzles ink! August 23, 2010
T. Stevenson (Dunlap, IL United States)
2 out of 2 found this review helpful
Replaced a Canon PIXMA iP4000 printer, because its printhead failed. Also wanted scanning capability. This has a great scanner, great print quality, and prints faster, with a LITTLE less initial grinding and thinking than my last Canon printer, but, wow, it GUZZLES ink. We are LIGHT users, and it's drained all but one ink tank in 2 months! Despite Canon warnings, I'm planning on using compatible ink cartridges after the warranty period is over. I just can't afford $50 in ink every 2 months. Canon, take heed: this will be my last Canon printer unless you fix this problem!
 Great Printer August 20, 2010
Radiohead Fan (Nazareth, PA United States)
We've had this printer now for about 2 months and we are definitely a very light printing family. Perhaps only about 3-4 pages a week (if that). In any case, this printer so far has been working just great. It looks nice, doesn't make a lot of racket when its printing, and the software that gets installed is also not as intrusive as HP software (we have been a long time HP printer family). In anycase, so far, we love our printer. It just works as it should. I don't know how much replacement INK will go for but I think it will be the same as HP (maybe a little more, maybe a little less) but that we expected. Now here is one small tip should you purchase this printer, you will get an adapter with your printer to allow you to scan slides and negatives should you have any. Well, it won't be in the box, but its actually inside the lid of the scanner if I remember so don't bother searching the box for it. I think I google'd it and someone on the internet told me where it was. Anyway, the thing works great. My Dad has a lot of old slides and we scanned them an were amazed.
Anyway, I love our printer and hope you will too should you buy it!
Mp990 Almost an excellent printer August 17, 2010
Gene A Griffith (Shillington, Pa, US)
It's not bad but every time i turn it on or want to print another something all i hear is clicky clicky seems forever before it starts to print.
Also the ink shows low before it really is low, I threw out a cartridge before I should have..when another cartridge show the ! I kept printing and it was a lot of printing done before the it was actually empty
all in all it's not bad
Gene
Another great Canon, so far August 15, 2010
phsiii
2 out of 2 found this review helpful
This is our third Canon; we gave up on HP a few years ago due to bloated and buggy drivers. Obviously that might be better by now, but we've been so happy with Canon that we've had no reason to change. (Answering the obvious question: yes, the other two printers are both still in service.)
Our ip4000 has jammed exactly ONCE in its lifetime, and that was with damaged paper (yeah, I was being cheap, and it does so well even with slightly rumpled sheets -- that time I got too aggressive about trying to save some). Haven't had the MP990 long enough to really judge that aspect, but I did do my initial testing with some pretty badly creased paper and it fed perfectly.
The copy function is painless. Not super-fast -- I won't be making copies of many-page documents with it -- but for the average "copy this rebate form and receipt before sending it in" jobs, it's a huge improvement over my previous scan/edit/print process (yes, my old scanner has a "Copy" button, but that always seemed to result in bad contrast etc.). I copied several bills yesterday, one of which had been water-damaged; I thought at first that the MP990 had done a lousy job copying it, as there was some dropout on a few of the letters, then realized the original had the same problem. The copy was, overall, better than the original.
The only problem I had was with initial setup, and I can't fault Canon for that. I'm posting the details here to hopefully save someone else some trouble.
I got the machine on the network without any problems.
When I installed the drivers on the first PC, however, they couldn't find the printer. It appears that they use some non-standard method -- you explicitly cannot use the "Add Printer" wizard -- and it just wouldn't work. I could "see" the printer in Windows Explorer; I could go to it using my web browser; but the drivers couldn't find it. This is on a ThinkPad T61, XP SP3, fully patched, with no extra firewalls or P2P Guardian or anything like that installed.
I emailed Canon, and on a weekend, got a reply within about 12 hours -- not bad. The tech was coherent and careful, listing detailed steps (to the point of being painful, for someone who's not a newbie, but that's OK). I followed them -- no luck. We went back and forth again, including running MSCONFIG and doing a selective startup with everything disabled; still no joy.
Then I got a wild hare and tried it on a Windows 7 machine, and it worked first try. OK, so I knew the printer was OK. Hmm.
After reviewing what I'd done, I disabled Windows Firewall on the XP machine, and it worked. OK, so the instructions HAD said to disable firewalls, but Windows Firewall isn't something I think about -- and it hadn't popped up saying it was blocking anything. And I still don't know why I had to disable it to make things work. If I had to guess, I'd say the driver does some sort of broadcast, the printer responded, but Windows Firewall blocked that response quietly.
HOWEVER, I then installed it on several other ThinkPads, also XP SP3 fully patched, and had no problems -- didn't need to disable Windows Firewall, do selective startup, etc. So there's something about the one machine that made it different; I can't blame Canon for not knowing that!
I've seen others complain about ink use with this printer. I haven't used it enough to judge that, of course, but with the other two machines in use, I'll be able to at least offer a comparative judgment in a while, and will do so.
Summary: So far it's a nice machine. Hard to believe the entire machine only cost $150 -- it wasn't long ago that the duplex attachment alone for an HP printer was $250!
Showing reviews 1-5 of 85
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